Service and support for balers

Ensuring optimal performance for your waste handling equipment.

Help is always available through our authorised partners

Our global network of authorised partners is ready to provide expert service, maintenance, and support to keep your equipment operating at its best, avoiding unnecessary downtime.

Long-lasting recycling equipment with minimal downtime

Investing in a Bramidan baler means choosing durability and optimal performance. Our authorised local Bramidan partners or distributors provide professional installation, operator training, and customised service packages to meet your needs.

Regular maintenance ensures your equipment operates efficiently, extends its lifespan, and minimises costly downtime.

Local support with global excellence

The skilled technicians from our local authorised Bramidan partners utilise BRA-IN, our intelligent waste management system, and work closely together with our global Service and BRA-IN support team to optimise your waste management. Additionally, they have extensive experience in remote troubleshooting, minimising the need for technician visits, reducing overall service and maintenance costs.

Learn how BRA-IN can optimise your waste management, cut costs and lower Co2e.

Keeping partners ahead in service excellence

Local Bramidan partners and distributors receive ongoing training and support to ensure top-quality service. Backed by our Global Service team and BRA-IN support experts, they deliver reliable service excellence, including efficient remote troubleshooting.

Find your local Bramidan Partner or reach out to our global service team by filling out the contact form below.

Reliable spare parts delivery

Our Central Parts Store at Bramidan Headquarters, supported by local spare parts stock at Bramidan partner and distributor locations, ensures quick and dependable access to replacement parts. With flexible delivery options, urgent orders placed before 12 pm can often arrive the next day.

Furthermore, our partners implement maintenance plans including spare parts based on machine types, ensuring efficient service and maintenance.

We are committed to long-term reliability, guaranteeing the availability of replacement parts for at least 10 years after a product is phased out. This dedication reflects our promise to keep your operations running smoothly.

Cut costs and save time with BRA-IN remote support

When you choose our intelligent waste management solution, BRA-IN, you get access to remote support that helps you avoid downtime and minimise costs.

Instant diagnostics – With BRA-IN, we remotely detect and diagnose issues, often before you even notice them.
Competent assistance – Avoid downtime and receive fast help from our experienced technicians, wherever you are.
Cost savings – Reduce service visits and keep costs under control. BRA-IN identifies and resolves issues online whenever possible, eliminating unnecessary technician callouts.

Most common questions & answers

What is your service response time?

We have a nationwide network of service providers. Our experienced technicians respond as quickly as possible.

Does it require a lot of service?

No, it does not. Our compactors are designed for long life durability. The machines only require an annual safety check as prescribed by law. During the service check, the service technician will ensure that your equipment lives up to the applicable rules regarding for safety and functionality. We provide a professional service set-up designed to meet the individual needs of our customers, including flexible service contracts. With a service contract, you always have an up-to-date machine with the latest technology and user friendliness.

Does a baler require a lot of maintenance?

No, our balers are high quality machines, designed for minimum maintenance and low costs. To keep the value of your equipment high and troubles away on the long term, we recommend a service agreement. We offer various service concepts – from a compulsory safety check once a year to a full-service agreement with all inclusive. Learn more about our various service agreements here.

How often should I perform maintenance on my waste compactor/crusher/baler?

Please refer to the owner’s manual for the OEM recommendation on maintenance and PM schedules for your specific equipment. Generally, we recommend preventive maintenance at least once every year. Call us to schedule maintenance on your waste compactor, crusher, or garbage disposal.

Can I perform maintenance on the compactor myself?

No, any maintenance and service should be done by a professional service technician.

Why is my compactor/crusher/garbage disposal tripping the main circuit breaker?

There could be a possible electrical issue with motor. Please call for service. There could be a possible weak/old circuit breaker. Please call an electrician.